Kao Data_ESG Report 25-26_SP - Flipbook - Page 70
Appendix
Material issues + GRESB Indicators
Water & Waste Water Management
/ WT1, WT2, RC7
Metrics
2024-25
昀椀gures
2025-26
昀椀gures
YoY Progress highlights, and aims.
WUE (Water usage effectiveness)
0.26
0.19
WUE improvements covers all aspects of site level usage, not just cooling systems, but new
infrastructure. As we roll out facility expansion we are harnessing new cooling methods that reduce
water use. See Water section of this report.
18,832,610.00
Water consumption has increased as utilisation of sites increased due to additional sites coming
on stream. These sites are running at low occupancy rates and/or being primed, which negatively
effects WUE in the short term until fully occupied). Kao Data is continually looking at other ways
of reducing water consumption, and is working with the likes of the EA and techUK to explore
alternative options to reduce use of potable water.
Potable water consumed (litres)
Water recycled/ harvested
Biodiversity & Ecological impacts
/ BI1
BREEAM Certi昀椀cations
Hectares of habitat
15,669,000.00
0.00
100% BREEAM
Certi昀椀ed for
design &
construction
phases.
0.00
100% BREEAM
Certi昀椀ed for
Kao Data maintains commitment to BREEAM certi昀椀cation scheme along with other standards that
design &
include ecological components such as GRESB benchmarking. BREEAM is utilised on new builds,
construction
through design, construction, maintaining Excellent as the benchmark.
phases.
0.1
0.1
We continue to value biodiversity at our sites and have an active partnership with the British Bee Charity.
When KLON-03 goes live in 2026-27 we will be able to report a habitat hectare expansion.
2024-25
昀椀gures
2025-26
昀椀gures
YoY Progress highlights, and aims.
Social Sustainability
Material issues + GRESB Indicators
Metrics
Primary SDGs: 5,8 3. Secondary 9,10,11
Maintaining the work of the
Kao Academy and other STEM
initiatives
Expanded the reach of Critical Careers to inspire local female tech talent.
We will continue on-going program and expand the reach of the Women in digital Infrastructure
(Critical Careers) initiative, Community Impact Strategy and the work of the Kao Academy.
Human Rights and community relations Training (awareness) Employees
/ PO2, RP2.1, RM2.2, SE3.1, SE3.2
Training (ESG)
Customer privacy / CU1, RM4.4,
CA1, CA2
70
Kao Data ESG Report 2025-26
Employees %
20
Management %
100
Data breaches
100
We are continuing to broaden ESG awareness and training across the wider workforce.
0
0
Continued to monitor for data breaches and improve data security via relevant policies and procedures.
Customer Net Promoter Score
73
73*
Aim to improve Customer Net Promoter Score Year on Year. With new FM partner we are currently
gathering up to data NPS data to report in 2026-27.
Privacy Policy / Information
Security Policy / Cybersecurity
Policy
Compliance
maintained
Compliance
maintained
Ongoing changes with NIS2, alignment in UK, GDPR, AI Policy, creates a moving landscape as
highlighted in last year’s Kao Data ESG sentiment/trends study. Our policy review continues to capture
and monitor these changes comprehensively supported by our CBRE partnership. Digital Operational
Resilience Act (DORA) and UK 'Critical National Infrastructure designation inform our strategy.
